Customer Care
Download Help
Last updated: July 13, 2026
Where do I find my download?
After payment you are redirected to the success page which issues a private, signed download link. The link is also included in your Stripe receipt email if email delivery is enabled for your order.
My link expired
Download links are short-lived to protect your purchase. Reopen the success page from your receipt to generate a fresh link. Each purchase allows up to 5 downloads by default.
The file will not open
- Confirm the download completed (compare the file size to the receipt).
- Open with a modern PDF reader (Preview, Adobe Reader, or your browser).
- Try downloading from a laptop or desktop if a mobile browser refuses.
I never received a receipt
Check spam and promotions. If nothing arrives, contact us with the email you used and the approximate purchase time. See Contact.
Reuse and sharing
Your download is for personal use only. Do not share, resell, or redistribute the file. See the Terms for full detail.
Contact: [contact email — to be confirmed by owner] · Business entity: [legal business name & address — to be confirmed by owner] · Governing law: [jurisdiction — to be confirmed before launch]